Our work with MATE Bike was all about making their brand more impactful, creating better user experiences, and helping them sell more.
MATE Bike's existing website was no longer doing their brand justice. Their CMS and site setup weren't letting them express their brand properly, they were messing with the customer experience, and they weren't helping them sell as much as they wanted to. So, they needed a brand new platform to really show off their brand and give their customers a seamless online shopping experience.
Everything Connected partnered with MATE Bike to get their new UK Shopify website live and fully integrated with all their tools they used for their business. We turned the whole thing around in just two months, which was really key for them to get ready for their peak summer sales. We used a super flexible way of working, meaning we could keep making improvements and changes fast, so the site kept getting better and better for both MATE Bike and their customers. The UK site helped us gather a lot of valuable information we then used for the international version.
The new Shopify website perfectly captured the MATE Bike vibe and delivered a much better customer experience. Because we worked in a flexible way, we could keep making quick improvements using data and feedback. And the results were strong: a 25% jump in positive customer sentiment, a 35% drop in cart abandonment, and a 40% increase in online sales within the first three months, plus site traffic was up by 60%, with conversions rising by 20%. Giles Greenwood, MATE Bike UK MD, said that Everything Connected understood their brand ethos and the experience they wanted to deliver. He added that they were great partners in launching a new site they'd keep building and improving for their customers.
Ready to transform your business or simply interested in learning more about how we can help, we’d love to speak to you!
